Feedback Form

The UL Lafayette Facility Management Department continually strives to improve the quality of the various services that we provide to the University community. Your input is important to us! Please take a few minutes and respond to the following survey regarding our service.

Where was work done? *

Building Name or Abbreviation & Room number/Description:

What type of work was done? *

Please provide us a description of the work that was done.

Please rank us in Promptness 1-5 (1 being low and 5 being high). *

How were we in Promptness? Were we timely with our processing of your work order?

Please rank us in Professionalism 1-5 (1 being low and 5 being high). *

Were we Professional on the Job?

Please rank us in Courteousness 1-5 (1 being low and 5 being high). *

Were we courteous while on the job?

Please rank us in Quality 1-5 (1 being low and 5 being high). *

Was our quality of work what was asked for or expected?

Please rank us in Resolution 1-5 (1 being low and 5 being high). *

Did we resolve your problem?

How would you rate our Response time? 1-5 (1 being low and 5 being high). *

How well did our personnel accomplish your task with regards to response time?

How would you rate our staff on Manners? 1-5 (1 being low and 5 being high). *

Were we well-mannered while completing our task?

Were you kept Informed of Work Status? 1-5 (1 being low and 5 being high). *

Did you feel that you were kept informed through the task?

Were we timely on Completion of our Work? 1-5 (1 being low and 5 being high). *

Did we complete our work in a timely fashion?

What was the Quality of Work Completed? 1-5 (1 being low and 5 being high). *

Was the quality of our completed work what you expected? Was this work done correctly and up to your expectations?

What was the State of the Worksite when Complete? 1-5 (1 being low and 5 being high). *

Was the work site left in good/clean condition upon completion?

Name

Give us your name (optional).

Phone number

Give us your phone number (optional).

E-mail

Please provide an e-mail address.

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University of Louisiana at Lafayette

Office of Facility Management

Administration & Finance Division

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